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Title
Text copied to clipboard!Airport General Manager
Description
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We are looking for an experienced and strategic Airport General Manager to oversee the daily operations and long-term planning of airport facilities. The ideal candidate will be responsible for ensuring the safe, efficient, and profitable operation of the airport, while maintaining compliance with all federal, state, and local regulations. This role requires strong leadership, excellent communication skills, and a deep understanding of airport management, aviation industry standards, and customer service excellence.
As the Airport General Manager, you will lead a diverse team of professionals across various departments including operations, maintenance, security, finance, and customer service. You will be expected to develop and implement policies and procedures that enhance operational efficiency, improve passenger experience, and ensure the safety and security of all airport users. You will also be responsible for managing budgets, negotiating contracts, and fostering relationships with airlines, government agencies, and other stakeholders.
The successful candidate will have a proven track record in airport or transportation management, with the ability to handle complex logistical challenges and make data-driven decisions. You will also be expected to stay abreast of industry trends, technological advancements, and regulatory changes to keep the airport competitive and compliant.
This is a high-impact leadership role that requires a proactive, results-oriented individual who can thrive in a fast-paced, dynamic environment. If you are passionate about aviation and have the skills to lead a major transportation hub, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee daily airport operations and ensure regulatory compliance
- Manage airport staff across multiple departments
- Develop and implement operational policies and procedures
- Coordinate with airlines, vendors, and government agencies
- Ensure safety and security standards are maintained
- Monitor and manage airport budgets and financial performance
- Lead emergency response planning and crisis management
- Enhance passenger experience and customer service quality
- Negotiate contracts and manage vendor relationships
- Plan and oversee infrastructure development and maintenance projects
- Analyze operational data to improve efficiency
- Represent the airport in public and industry forums
Requirements
Text copied to clipboard!- Bachelor’s degree in Aviation Management, Business Administration, or related field
- Minimum 7 years of experience in airport or transportation management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- In-depth knowledge of FAA regulations and airport operations
- Proven financial and budget management experience
- Ability to handle high-pressure situations and make quick decisions
- Experience with contract negotiation and vendor management
- Strong analytical and problem-solving skills
- Familiarity with airport security and emergency protocols
- Proficiency in relevant software and management systems
- Master’s degree or professional certification (e.g., A.A.E.) is a plus
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in airport management?
- Describe a time you handled an airport emergency situation.
- What strategies have you used to improve passenger satisfaction?
- How do you ensure compliance with FAA regulations?
- What is your experience with managing large teams?
- Can you provide an example of a successful infrastructure project you led?
- How do you approach vendor and airline negotiations?
- What tools or systems do you use for operational monitoring?
- How do you stay updated on aviation industry trends?
- What is your approach to budget planning and cost control?
- Have you worked with government agencies or regulatory bodies before?
- What would be your 90-day plan as Airport General Manager?
